It is far too common that we see digital products that have been designed with disturbing intentions. Some aim to hook users, keeping them engaged for hours, neglecting ethical considerations. Any design approach that prioritizes profits over principles is not only #BadByDesign — it’s downright evil.
What are Dark Patterns?
Not all creations are crafted with user welfare in mind. Games with never-ending levels, social media platforms with infinite scrolls, and e-commerce sites with endless recommendations play to our inherent need for instant gratification. These practices are called “Dark Patterns” or psychological tactics to manipulate user behavior.
These underhanded practices manipulate users to act against their own interests. They can range from hidden subscriptions to disguised advertisements, leading to frustration, loss of trust, and financial consequences.
Common Types of Dark Patterns
Roach Motel: Trapping users in a situation that’s hard to escape.
Sneak into Basket: Adding extra items into a shopping cart.
Misdirection: Using visuals to steer attention away from specific actions.
Forced Continuity: Charging users without proper notice after a free trial.
Design Ethics Should Never Be an Afterthought
Governments and organizations are beginning to take notice of dark patterns, but designers must take responsibility for creating products that do not intentionally harm or disadvantage users. By understanding user needs and preferences, designers can achieve long-term engagement without relying on addictive mechanics.
Good design is a conscious choice. It’s about prioritizing user experience above all and crafting products that add value to people’s lives. So, how can designers ensure that products are accessible and inclusive?
Clear Language: Avoid ambiguity and confusion. Transparent practices and communication foster user trust.
User Consent: Ensure that users are in control of their choices.
Responsible Marketing: Balance business goals with ethical considerations.
Supporting Well-Being: Considerate design promotes wellness rather than addiction.
Sustainability and Responsibility: Aligning design practices with broader societal values and environmental consciousness.
Do No Harm
Design is a deliberate and thoughtful process that puts the user’s experience at the forefront. By guiding users with purpose and intention, designers can create digital products that are ethical, engaging, and inclusive. In a world where technology continues to evolve, do not lose sight of the human element. Let’s create digital spaces that uphold integrity and respect for those who use them.